Otaru Asari Classe Hotel, Otaru ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Asarigawa Onsen 2-676, Otaru, Japan, 047-0154

Otaru Asari Classe Hotel is a 3.5-star resort located by a river and nestled in the serene mountains of Otaru, Japan. It features a variety of recreational amenities including hot-spring baths and an indoor pool. The hotel also hosts free concerts monthly on the full moon night, enhancing its unique cultural offerings.

Location

Conveniently situated, Otaru Asari Classe Hotel is only a 10-minute drive from Otaru Canal and Kokusai Ski Resort. It provides free shuttle service for guests and is located approximately 25 miles from Sapporo Okadama Airport. Various local activities include skiing, snowboarding, and exploring the scenic mountain surroundings.

Rooms

All guestrooms at Otaru Asari Classe Hotel are equipped with complimentary WiFi and safes. Each room features a 32-inch satellite LCD TV, a refrigerator, and an en suite bathroom along with a seating area. Certain rooms offer additional comforts such as mountain views, deep soaking bathtubs, and seating areas to relax after a busy day.

Eat & Drink

The hotel boasts three on-site restaurants, including the Japanese restaurant Koushi, which serves traditional seafood dishes for dinner. For lighter meals, Fuushi offers international cuisine in a chic setting. Additionally, the Sylphid restaurant provides a kid's menu, catering to families.

Leisure & Business

Guests can access a range of recreational amenities, including indoor and outdoor hot-spring baths, an indoor pool with a hot tub, and a fitness center. Other facilities include indoor and outdoor tennis courts, a sauna, and massage services. The hotel also hosts a gift shop and offers tour/ticket assistance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Triple Room

Max:

2 persons

47 m²

Bed options:

3 Single beds

Mountain view

Shower

Heating

room details

Check Prices

Japanese-Style Room

Max:

6 persons

32 m²

Mountain view

Shower

Heating

room details

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Twin Room

Max:

2 persons

27 m²

Bed options:

2 Single beds

Mountain view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Otaru 4.1 mi

Airports

Sapporo Okadama (OKD) 22.4 mi

New Chitose (CTS) 51.5 mi

Train

Minami Otaru Station 3.4 mi

Otaru Station 4.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Exquisite Dinner!

“The five-course meal was a delightful surprise with incredible presentation and flavor, making it one of the best dining experiences I've had in Sapporo.” view full review

Serene Onsen!

“The outdoor onsen provided a peaceful retreat, allowing me to unwind in a tranquil and beautiful natural setting.” view full review

Impressive Amenities!

“With spacious rooms and thoughtful amenities, including great access to ski gear storage, my stay was both comfortable and convenient.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Baggage storage
Locker room
Ski to door
Ski storage
Elevator
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness center
Skiing
Tennis court
Golf course
Table tennis
Squash
Yoga class
Aerobics

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Free shuttle service
Housekeeping
Laundry
Stores/Commercial services

Dining

Restaurant
Snack bar

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games

Spa & Leisure

Seasonal indoor pool
Heated swimming pool
Karaoke
Live entertainment
Garden area
Spa center
Sauna
Steam room
Facial
Treatment room
Beauty treatment
Massage
Hot spring bath
Open-air bath
Public Bath
Shallow end

Room features

Air conditioning
Heating
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Asarigawa Onsen 2-676, Otaru, Japan, 047-0154

Map view

Asarigawa Onsen 2-676, Otaru, Japan, 047-0154

City landmarks

Asarigawaonsen Prefectural Route 1

Asari Sky Loop

3200 ft

Asarigawa Onsen

Otarunai Lake

3.6 mi

5 Chome-12-24 Shinko

Yunohana Otaru

1.2 mi

4 Tenjin

Mount Kenashi View Point

1.7 mi

Japan

Kenashiyama View Point

1.6 mi

Mt. Kenashi Lookout

1.7 mi

ホクレンショップFoodFarm朝里店

2.2 mi

20 Wakatakecho

Hiraiso Park

2.3 mi

2-2 Chikko

Otaru Minato Museum

2.7 mi

1-1 Sakura

Former Inomata Residence

2.5 mi

1-19-10

Soenji No Gohyaku Rakanzo

2.5 mi

Mount Tengu

2.5 mi

2-4-1

Wakoso Residence

2.8 mi

Parks

Chikko Rinkai Park

2.7 mi

Aeon cinema

2.7 mi

5-10 Chikko

Ishihara Yujiro Memorial

2.9 mi

11 Chikko

Dreamland Icarus No Shiro

2.7 mi

Spa Center

ラフィネ　Wing Bay小樽店

2.7 mi

1-21-15 Okusawa

Syusenkan

3.0 mi

Yujiro Memorial Hall

2.9 mi

2-2 Nobukacho

Tanaka Sake Brewery Kikkogura

3.2 mi

1-3-8 Masakae

Ryutoku-ji

2.9 mi

Shopping Area

Kitaichi Glass Otaru

3.7 mi

glass workshop

2.9 mi

2 Chome-5 Suminoe

Otarusumiyoshi Shrine

3.2 mi

1-21-15

Kita No Homare Sake Brewery Shusenkan Museum

3.0 mi

5-1 Chikko

Otaru Seaport Market

3.0 mi

Nearby

Yellow Lift A

2000 ft

Red Lift A

2000 ft

Asarigawa Hot Spring

200 ft

Restaurants

Otaru Asari Classe Hotel Sylphide

100 ft

2-676 Asarigawaonsen

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

Beautiful spa

Spacious room

Sparse service

Strong cigarette smoke

6.8/10

Nice

Rooms

7.8

Location

6.8

Service

6.4

Dining

7.6

4/5 based on 174 reviews

#9 of 21 hotels in Otaru based on Tripadvisor

James

United States of America, January 2025

7.0/10

My stay at the hotel was mixed—while the location is convenient for skiing and the onsen was a highlight, I found some amenities lacking and felt the service could improve. The food quality was excellent, but the hotel’s description didn’t match the reality, particularly regarding the charges for facilities that should have been included. Overall, it's a decent choice for a ski trip, but could be better.

Rooms

7.0

The rooms were spacious and clean, accommodating my family comfortably, but they showed signs of aging.

Service

6.0

Service was friendly, but I encountered some issues with Wi-Fi and requests took longer than expected to resolve.

Location

8.0

The hotel is well-placed for ski access, with various resorts within a short drive, which was convenient for us.

Dining

9.0

Dining was a pleasant surprise; we enjoyed both the Japanese and Western options which were delicious and well-presented.

Facilities

5.0

Facilities need a refresh; it was disappointing to find that access to the pool came with additional costs and the gym equipment was outdated.

Steve

United States of America, January 2025

5.6/10

My stay at the hotel was a mix of highs and lows. While the spacious rooms and beautiful onsen were definite perks, the service was lacking and the amenities weren't as advertised. I was disappointed to find out that accessing the pool would cost extra, and the slow service added to my frustration. If you're looking for a relaxed experience, you might need to manage your expectations.

Rooms

8.0

The room was surprisingly spacious, especially for Japan, which made our stay more comfortable for our family of five.

Service

5.0

The service was hit or miss. While one staff member was attentive, most others seemed unavailable when I needed assistance, which was frustrating.

Location

6.0

The hotel is located away from the hustle and bustle of downtown, making it more serene but a bit inconvenient for accessing tourist attractions.

Dining

5.0

The breakfast offerings were quite repetitive and didn't cater much to diverse tastes, which was disappointing.

Facilities

5.0

The amenities were underwhelming, especially with additional fees for the pool, and the tennis courts were unavailable.

William

United Kingdom, January 2025

5.8/10

I had high hopes for this hotel based on their website, but it fell short in several areas. While the amenities looked great online, I was surprised to discover that access to the pool was not included in the pricey rate, and the gym equipment was outdated. The room was clean and spacious, but the overall service and facilities need significant improvements. Despite some positives, like a lovely onsen, I wouldn't choose to stay here again.

Rooms

8.0

The room was clean and spacious for Japan, making it comfortable for my family of five.

Service

5.0

Service was lacking, especially with the Wi-Fi issues I faced and the overall responsiveness of the staff.

Location

6.0

The hotel is a bit isolated and you really need a car to get around, especially since the shuttle is limited.

Dining

Facilities

5.0

The facilities were not up to par; the gym equipment was outdated, and the small pool felt more like a splash area for kids.

Robert

United States of America, December 2024

8.4/10

I had a fantastic experience soaking in the hot springs with a breathtaking view of snowy mountains. The room was surprisingly spacious compared to most hotels I’ve stayed at in Tokyo or Osaka. The downside was that the decor felt a bit dated, and while the onsen was nice, the cigarette smoke was a turn-off. Overall, it offered good comfort and value for the price, especially with the convenient shuttle service from Otaru City Centre.

Rooms

9.0

The room was spacious and comfortable, much larger than standard Tokyo or Osaka hotels at this price point.

Service

6.0

While the staff were initially helpful, there were moments when service felt lacking, especially when we needed assistance with our luggage.

Location

8.0

The hotel is conveniently located with free shuttle service available from Otaru City Centre.

Dining

8.0

The breakfast offered a great variety of options, and the on-site ramen restaurant was a nice touch.

Facilities

7.0

The onsen had both indoor and outdoor options, which were quite enjoyable but marred by cigarette smoke.

Parker

United Kingdom, December 2024

7.8/10

I had a pleasant experience at this hotel. It’s in a convenient location near ski areas and has a lovely onsen. The food was excellent, with a great mix of Japanese and Western dishes. However, the hotel could use some updates, as the rooms showed some aging, and the facilities were not as advertised. Overall, it was a decent stay, but there are better options available for the price.

Rooms

7.0

The room was clean but showed signs of aging.

Service

9.0

The staff were friendly and helpful, making our stay enjoyable.

Location

8.0

The hotel is conveniently located near several ski resorts, making it ideal for snowy escapades.

Dining

9.0

The dinner options were delicious and well-prepared, offering quality ingredients.

Facilities

6.0

Despite the onsen being nice, some facilities like the pool require additional fees, which was disappointing.

Charles

United Kingdom, December 2024

6.6/10

Rooms

Service

Location

Dining

Facilities

Mary

United Kingdom, December 2024

6.2/10

My stay was quite a mix of experiences. While the hotel offers spacious and clean rooms, I was disappointed with the pricing and some amenities. The onsen was a nice highlight, but many facilities came at an extra cost which felt misleading. Overall, it was decent for our family, but I probably wouldn’t return.

Rooms

8.0

The rooms were spacious and clean, which made our stay comfortable.

Service

6.0

Service was somewhat hit or miss; while one staff member was incredibly helpful, others were less accommodating, especially with the Wi-Fi issue.

Location

5.0

The hotel is located by the snowy mountains, but you definitely need a car or rely on the limited shuttle service to get around.

Dining

Facilities

5.0

There were some nice facilities, but many required extra payment, and the gym equipment was outdated.

Christina

United States of America, December 2024

6.8/10

We had a mixed experience at this hotel. While the views of the snowy mountains and the spacious rooms were truly lovely, we were disappointed with some of the amenities and the overall service. Although the shuttle service was convenient, the additional fees for the pool were frustrating, and the venue felt dated in some areas.

Rooms

8.0

The rooms were spacious, which was a pleasant surprise compared to others I've stayed at in Japan.

Service

6.0

The service was generally good, but I found it annoying to address some issues repeatedly before getting proper assistance.

Location

7.0

The hotel is somewhat remote, about 10 minutes from the nearest station, but it offers a shuttle to town, making it convenient for exploring.

Dining

8.0

The food served in the restaurant was quite good, and we had a pleasant dining experience.

Facilities

5.0

The amenities need some improvements, especially considering the prices. The small pool was not worth the extra charge.

Denise

United States of America, December 2024

8.2/10

We chose this hotel for skiing, and it turned out to be a great base for our trip. The location is convenient for several ski resorts but the options for evening activities are limited. The onsen and dining were highlights, providing a cozy atmosphere after long days on the slopes. The room did show some wear, but overall, we felt it offered good value for money.

Rooms

7.0

The room was comfortable but showing some signs of aging.

Service

7.0

The staff was friendly, but at times seemed to lack presence when needed.

Location

8.0

The hotel is conveniently located for skiing, with several resorts within a reasonable driving distance.

Dining

9.0

The on-site dining was excellent, with both Japanese and Western options available in set courses.

Facilities

8.0

The onsen was a wonderful feature, perfect for relaxation after a day on the slopes.

Samuel

United Kingdom, December 2024

7.2/10

I stayed at this hotel during the busy Chinese Golden Week, and while it was a bit dated in decor, it offered a comfortable and quiet stay. The onsen was a highlight, and the breakfast had plenty of options. However, I found the location a bit inconvenient since a car is necessary to access the area properly, and some facilities required additional fees, which felt misleading.

Rooms

8.0

The rooms were clean and spacious, perfect for a family of five. The beds were particularly comfortable.

Service

7.0

Service was a mixed bag; while the staff was friendly, I experienced delays in getting the Wi-Fi fixed, which was a bit frustrating.

Location

6.0

The hotel is in a somewhat remote area, requiring a car for almost everything, but it is well-placed for skiing excursions.

Dining

9.0

Dining options were quite good, with both Japanese and Western styles available, and the food was top quality.

Facilities

6.0

Amenities like the onsen were enjoyable, but I felt the fees for the pool were not clearly communicated on their website.

Kenny

United States of America, November 2024

7.8/10

I had a pleasant stay at this hotel during my trip to Hokkaido. The onsen was a real treat, both indoor and outdoor, and the breakfast offered plenty of tasty options. The downside was the dated decor and insufficient service staff at times, but overall, it was a good value at 13,000 yen.

Rooms

8.0

The rooms were spacious and comfortable, but the decor felt a bit dated.

Service

6.0

Service was generally friendly, but at times, there weren't enough staff available, especially in the evening.

Location

8.0

The location was good for skiing, with Kiroro ski hill just a 35-minute drive away.

Dining

7.0

The breakfast was great with plenty of options, but the ramen restaurant had limited hours.

Facilities

9.0

The onsen was nice, open until 1 AM, which was a highlight of my stay.

Richard

United States of America, November 2024

7.2/10

I had a wonderful experience at the Asari Classe hotel. The spacious rooms and beautiful spa were definite highlights, and the heartwarming service from the staff truly stood out. While the dining options were quite good, I did encounter some challenges with the service during my stay, especially with availability when returning to the hotel. Overall, it's a lovely place but could improve in certain aspects to enhance the guest experience.

Rooms

8.0

The room was spacious, clean, and featured a mix of western and Japanese décor, but some furniture felt low to the ground.

Service

7.0

The service was notable, especially the assistance I received at the front desk when I missed the shuttle. However, help was sparse at other times.

Location

6.0

The hotel is situated quite far from town, necessitating a car for convenience.

Dining

7.0

The dining experience was enjoyable with fresh seafood for dinner and a decent breakfast buffet, though options were repetitive.

Facilities

6.0

The onsen was lovely, but the indoor pool had a significant smell of cigarette smoke, which was unappealing.

Beautiful spa

Sparse service

Rosie

United Kingdom, November 2024

5.4/10

I had high hopes for this hotel considering its listings, but the experience fell short. The rooms were spacious and clean, which I appreciated, but the service was lacking, and many promised amenities came with additional fees. The dining options were limited, yet the breakfast spread had decent variety. Overall, while the onsen was a nice touch, I wouldn't choose to return as I felt misled about the facilities.

Rooms

8.0

The rooms were spacious and clean, allowing comfort for my family of five.

Service

5.0

The service was disappointing; once checked in, I struggled to find assistance.

Location

5.0

The hotel is quite a distance from downtown attractions, making it less convenient.

Dining

6.0

The breakfast had a good spread but was repetitive and mainly catered to local tastes.

Facilities

5.0

The facilities were a major letdown, especially with extra charges for the pool and outdated gym equipment.

Charles

United Kingdom, October 2024

7.6/10

I recently stayed at the hotel and was impressed by the excellent service and free shuttle to Otaru town. The rooms were managed well when we encountered an issue with smoking odor. However, the amenities were not as expected, and the hotel needs some updates. Overall, it has its charms but could be better.

Rooms

8.0

The rooms were clean and well-managed, especially after addressing the initial smoke smell issue. Spacious enough for families.

Service

9.0

Service was excellent, quickly addressing our room issue and providing helpful shuttle options.

Location

8.0

The hotel is about a 10-minute drive from the JR Otaru Chikko Station, with convenient shuttle services available.

Dining

7.0

The restaurant served very good food, though variety may be limited for longer stays.